Job Description

Pega CDH Developer

Location: Strongsville, OH / Phoenix, AZ / Dallas, TX / Pittsburgh, PA

Key Responsibilities:

• Design and implement Next-Best-Action (NBA) strategies using Pega CDH.
• Configure and optimize decision strategies, engagement policies, and predictive models.
• Develop and maintain Pega rules, flows, and data models aligned with business requirements.
• Integrate Pega CDH with external systems for data ingestion and outbound communication.
• Collaborate with business analysts, architects, and QA teams to ensure high-quality deliverables.
• Perform unit testing, debugging, and performance tuning of Pega applications.
• Stay updated with Pega platform upgrades and best practices.

Required Skills & Qualifications:

• 7+ years of experience in Pega development, with at least 4+ year in Pega CDH.
• Strong knowledge of Pega Decisioning Framework, NBA Designer, and Customer Profile Designer.
• Experience with Pega 8.x or higher versions.
• Familiarity with data flows, adaptive models, and predictive analytics.
• Experience in SQL queries
• Understanding of integration protocols (SOAP, REST, MQ, etc.).
• Pega certifications such as CPDC (Certified Pega Decisioning Consultant) or CSA/CSSA preferred.
• Excellent problem-solving and communication skills.

Nice-to-Have:

• API development and debugging
• Knowledge of Agile methodologies and DevOps practices.
• Exposure to cloud environments (AWS, Azure, GCP).

Roles & Responsibilities:

• Represent the client organization (Bank) in technical discussions, design decisions, and solution architecture.
• Lead end-to-end design and development of Pega applications, ensuring alignment with enterprise architecture and business goals.
• Own and drive feature delivery across Agile teams, coordinating business analysts, product owners, and stakeholders.
• Conduct design and implementation reviews to ensure adherence to Pega guardrails and best practices.
• Provide technical leadership and mentorship to Pega developers, fostering skill development and enforcing coding standards.
• Collaborate with cross-functional teams to gather requirements, perform impact analysis, and define scalable solutions.
• Ensure production readiness of applications, including deployment planning, monitoring, and post-deployment support.
• Identify and mitigate risks proactively, ensuring high availability and performance of Pega solutions.
• Maintain documentation for design decisions, technical specifications, and operational procedures.
• Participate in Agile ceremonies (Scrum, PI Planning, Retrospectives) and contribute to continuous improvement initiatives.
• Ensure compliance with SDLC processes, regulatory requirements (if applicable), and internal governance policies.

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